Coronavirus (COVID-19) Preparedness Information

Our hospital is committed to providing the highest quality care and ensuring the safety of our patients, employees, providers, volunteers and visitors. We are continuing to monitor the evolving situation with the coronavirus (COVID-19) and are taking the necessary steps to ensure we are fully prepared to care for patients, in accordance with guidance from the Centers for Disease Control and Prevention (CDC) and in partnership with our local and state health departments.

Below are a number of resources to help educate you and your family on COVID-19.

COVID-19 Online Risk Assessment

To help support the health of our community, we are providing access to an online COVID-19 risk assessment developed by the Centers for Disease Control and Prevention (CDC). This tool does NOT provide a diagnosis, and it should NOT be used as a substitute for an assessment made by a healthcare provider.

Quick Links:

Additional Resources:

Information About Safety Precautions at NNRH

At NNRH, the health and safety of our patients and staff is our top priority. In light of the spread of the novel coronavirus (COVID-19), we have taken the following measures out of an abundance of caution.         


  • Only one entrance to the Hospital and one entrance to the Medical Office Building will remain open.
    • Side doors will be closed and locked. Please use one of the following entrances:
      • NNRH Emergency Department – Open 24 Hours
      • Medical Office Building Front (Roundabout) Entrance – Open 6:30 a.m. to 5:00 p.m.


  • Every individual who enters the Hospital will be asked screening questions regarding respiratory symptoms and contact with COVID-19 patients. Our screeners will also be taking the temperature of every individual.


  • Effective at 6:00 a.m. on Wednesday, June 24, 2020, visitors will NOT be permitted in the Hospital or the adjoining Medical Office Building.

  • No visitors will be permitted to accompany a patient into the Emergency Department or the ED waiting room.
  • No visitors will be permitted to accompany an out-patient to the Lab or Radiology.
  • No visitors will be permitted on the second floor to see patients in the Medical-Surgical Unit.
  • No visitors will be permitted to accompany a patient into the Medical Office Building for a doctor's appointment.
  • Exceptions to this policy may include the following:
    • Obstetrics Patients – Women in active labor may have one (1) visitor accompany them for the duration of their stay in the hospital.
    • Pediatric Patients – Patients under the age of 18 may have one (1) visitor accompany them for the duration of their stay in the hospital.
    • Patients Receiving End-of-Life Care – Allowances will be made for a limited number of family members to visit patients who are dying.
    • Patients with Unique Situations or Special Needs – Allowances will be made for those patients who rely on a full-time caregiver.
  • The special visitors listed above must all pass a wellness screening.
    • These visitors will be screened along with hospital staff every time they enter the facility.
  • Please utilize alternative methods of communication with patients as much as possible. We encourage the use of telephone calls, Skype, Zoom and Facetime.

We sincerely apologize for any inconvenience this policy causes our patients and their families. However, these precautions are being taken for the safety of our  patients and staff alike.


  • NNRH is taking every precaution to keep our patients safe and prevent the spread of COVID-19 in our facility. For this reason, we are following the CDC recommendations and the State of Nevada directives that anyone who enters our facility must wear a face mask at all times.

    Why wear a mask? Recent studies show that universal masking, in addition to practicing social distancing and proper hand hygiene, can help prevent the spread of infectious diseases like COVID-19, especially in individuals who may not know they are ill. And until there is a vaccine, these measures are our best line of defense in protecting not only you, but also our healthcare workers and community members.

    Please be smart and do your part. Wear a mask! We all have a responsibility to protect one another against the spread of COVID-19 and make our communities healthier.

    For more information from the CDC on face coverings and how to make your own, click here.

    To learn more about the many ways we are working to ensure your safety while you are in our care, click here.

Thank you for your cooperation.

Additional Articles from the Hospital

Handwashing Tips from the CDC


When and How to Wash Your Hands

Handwashing is one of the best ways to protect yourself and your family from getting sick. Learn when and how you should wash your hands to stay healthy.

Wash Your Hands Often to Stay Healthy

You can help yourself and your loved ones stay healthy by washing your hands often, especially during these key times when you are likely to get and spread germs:

  • Before, during, and after preparing food
  • Before eating food
  • Before and after caring for someone at home who is sick with vomiting or diarrhea
  • Before and after treating a cut or wound
  • After using the toilet
  • After changing diapers or cleaning up a child who has used the toilet
  • After blowing your nose, coughing, or sneezing
  • After touching an animal, animal feed, or animal waste
  • After handling pet food or pet treats
  • After touching garbage

Follow Five Steps to Wash Your Hands the Right Way

Washing your hands is easy, and it’s one of the most effective ways to prevent the spread of germs. Clean hands can stop germs from spreading from one person to another and throughout an entire community—from your home and workplace to childcare facilities and hospitals.

Follow these five steps every time.

  • Wet your hands with clean, running water (warm or cold), turn off the tap, and apply soap.
  • Lather your hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails.
  • Scrub your hands for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice.
  • Rinse your hands well under clean, running water.
  • Dry your hands using a clean towel or air dry them.

Use Hand Sanitizer When You Can’t Use Soap and Water

Washing hands with soap and water is the best way to get rid of germs in most situations. If soap and water are not readily available, you can use an alcohol-based hand sanitizer that contains at least 60% alcohol. You can tell if the sanitizer contains at least 60% alcohol by looking at the product label.

Sanitizers can quickly reduce the number of germs on hands in many situations. However,

  • Sanitizers do not get rid of all types of germs.
  • Hand sanitizers may not be as effective when hands are visibly dirty or greasy.
  • Hand sanitizers might not remove harmful chemicals from hands like pesticides and heavy metals.
  • Caution! Swallowing alcohol-based hand sanitizers can cause alcohol poisoning if more than a couple of mouthfuls are swallowed. Keep it out of reach of young children and supervise their use. Learn more here.

How To Use Hand Sanitizer

  • Apply the gel product to the palm of one hand (read the label to learn the correct amount).
  • Rub your hands together.
  • Rub the gel over all the surfaces of your hands and fingers until your hands are dry. This should take around 20 seconds.